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Frequently Asked Questions

TCN Results Check

AHCA Results Check

Frequently Asked Questions

• Where do I get my fingerprints taken?
  
• We are a mobile operation serving Miami-Dade, Broward and Palm Beach counties. We will come to your place of business or residence at the ​scheduled time for no additional cost
  
• We can serve Monroe county and the West coast of Florida for businesses looking to conduct multiple fingerprints. Inquire about our services for ​pricing and availability
  

• What do I need to have for the appointment?
  
• State issued driver’s license, state issued identification card, US Passport, or US Passport card. Inquire with us if you have other government issued ​ID besides these 4 to see if it qualifies as acceptable identification.
  
• Social Security Number
• ORI Number or OCA Number - This is provided by the employer
  

• How long does the appointment take?
  
• In most cases, the entire process can be completed within 10-15 minutes
  

• How long does it take for my background to be processed?
  
• The Florida Department of Law Enforcement (FDLE) run the background check and results are typically returned within 3-5 business days
  

• How can I check the status of my results?
• You are provided a TCN number that you can check on the Florida Department of Law Enforcement (FDLE) website. AHCA customers have a portal ​login they can use to check the results. Both links are provided above.
  
• We will proactively search for your results starting business day 3 and contact you once your results are posted
  

• How much does it cost?
• The cost is based on the ORI number. Please contact us to obtain pricing for your set of fingerprints
  

• Do I have to take a picture?
• Yes, the process requires a photo at the time of the fingerprinting as part of the identity verification process
  

• What payments do you accept?
• We prefer Zelle, cash and business checks
  
• We do NOT accept personal checks
• Inquire with us about alternate payment methods if needed
  

The Process